Frequently Asked Questions

Leeds Hospitals Charity Lottery 

Trust Headquarters 

Beckett Street 

St James’s Hospital 

Leeds 

LS9 7TF 

Tel: 0113 360 4848

Office hours Monday to Friday, 0900 - 1700 

www.leedshospitalscharity.org.uk

We are using a professional fundraising agency, The Fundraising Partnership, to help raise vital funds for Leeds Hospitals Charity, both residential (door-to door) and at private sites (supermarkets and GPs).

We use agencies to help promote our weekly lottery and to engage new supporters and ask them to support Leeds Hospitals Charity.

Our fundraisers will wear branded Leeds Hospitals Charity jackets and will have official ID cards that will carry the name of the agency that they work for. They will also have iPads to sign people up electronically. All personal details are securely held and cannot be accessed by the individual fundraiser.

 Our fundraisers work across the following areas: Leeds, Wakefield, Huddersfield, Bradford, York and Harrogate. For up to date locations visit The Leeds Hospitals Charity website here.

Find out more about our door-to-door fundraisers here 

If you are a resident in Great Britain and aged 18 years or over, you can potentially play our lottery.

1. You can complete the online application form. 
2. You can sign up and pay by direct debit.
3. You can call the lottery team on 0113 360 4848
4. You can visit us at our office at St James Hospital.
5. In selected areas, you may be visited by one of our door-to-door lottery representatives.  Find out more about our door-to-door fundraisers here  

Each player makes an advance payment for a unique number that is then entered into the weekly draw. Winners are selected by random number generator draw software and each number has an equal chance of winning a prize.

Each weekly lottery entry costs £2.00. You pay by Direct Debit at £8.67 per month per entry, which covers entry for the full year. Once you have signed up you will receive a welcome letter with your  unique lottery number, and the date of your entry into the draw. 

Your unique number is also used in the weekly rollover draw, if it is selected by the random number generator draw software you win the amount that is in the rollover prize pot at that time. If no winner is selected the prize pot continues to roll over until its won or reaches £25,000. 

Read our Terms and Conditions.

 The maximum number of entries you can purchase is five.

No. Your unique lottery number/s are chosen randomly and will be your number/s for the duration of your membership of our lottery. When you sign up the lottery, you will be sent confirmation of your unique lottery game numbers in your welcome letter.

No, unfortunately we cannot claim Gift Aid on funds raised through lottery entries.

As you are setting up a Direct Debit to pay for your entries, we are legally required to provide you with a 10 day cooling off period to allow you to change your mind if you wish.

Once this 10 day period has passed, your Direct Debit will be deducted at the earliest date possible – this date will be outlined in your welcome letter.

No, this is not possible you will need to set up another Direct Debit for lottery payments.

(This means that if you want to cancel the lottery at any time this does not affect your current Direct Debit with Leeds Hospitals Charity).

No, this is not possible you will need to set up another Direct Debit for lottery payments.

(This means that if you want to cancel the lottery at any time this does not affect your current Direct Debit with Leeds Hospitals Charity).

Our current weekly prize fund:

• Jackpot 1 x £1,000
• 2nd 1 x £100
• 3rd 4 x £25
• 4th 5 x £10 
• Rollover  - £500*

*Every week, £500 is up for grabs with our Super Rollover. If there's no winner, it rolls over until its won, or reaches £25,000.

Regular weekly players that win a prize will automatically be notified and will receive a Bacs payment into their bank account, normally within 10 working days of the draw. Single ticket holders (one off plays) should keep an eye out for the list of winners and then contact us to make their claim. We will need to verify a single ticket win before issuing prizes.

After the draw has taken place all winners will be contacted and informed of their winnings. Any players who pay be monthly direct debit will automatically be paid by BACS within 10 working days of the draw date. Any trust winners who pay via payroll will be contacted and asked to provide bank account details for payment to be made.

Winning numbers can also be found here.

If you've lost your lottery game number(s), then do not worry. You can call our friendly lottery team on 0113 360 4848 or if you would prefer to email, you can email us at or email lottery@leedshospitalscharity.org.uk

Please call our lottery helpline on 0113 360 4848 or email us at lottery@leedshospitalscharity.org.uk

The profits from all our lotteries are paid directly to Leeds Hospitals Charity after we have deduced the lottery running costs and the prizes. 

We give a minimum of 20% to Leeds Hospitals Charity. This is used to help fund the things that make a real difference to patients and their families, and help to enhance the care the NHS already provides. 

This includes life-saving equipment, treatments and research into rare diseases, and helps to bring hope, happiness and home comforts to every bedside.

Over time and with the increase in the number of ticket sales, the proceeds to the charity will increase. 

We are open and transparent about the way our lottery operates, and by law we must operate fairly and provide our participants with the information they need to make an informed decision. 

Leeds Hospitals Charity is a registered charity in England and Wales (Reg No. 1170369) and a company limited by guarantee, registered in England and Wales (Company No. 10492128). 

Leeds Hospitals Charity and our lottery is licensed and regulated in Great Britain by the Gambling Commission under account number 58230. Responsible person is Paul Watkins. 

Our full Terms and Conditions are available by request or are available on our website, www.leedshospitalscharity.org.uk/

By participating in the lottery you agree to our Terms and Conditions. 

No, customer funds held by Leeds Hospitals Charity are not protected in the event of insolvency. Refunds can be requested at any time, prior to draw deadlines, by contacting our office.

Please call the lottery team on 0113 360 4848 or email lottery@leedshospitalscharity.org.uk

Players must be resident in Great Britain and over 18 years of age. Please gamble responsibly. For practical help and support on problem gambling, contact GAMCARE www.gamcare.org.uk or on 0808 802 0133 or visit www.begambleaware.org if needed. 

BeGambleAware

www.begambleaware.org

T: 0808 8020 133   

GAMCARE 

www.gamcare.org.uk

Anyone who is concerned their gambling may be becoming a problem can request to be temporarily excluded from all our gambling activities. They just need to contact us to discuss whether a self-exclusion (minimum of 6 months) is the best option, and if it is we can agree this with them.

If an individual is self-excluded, we place their details on an exclusion database and they will not be able to take part in any of our lotteries or draws and they will not receive any gambling related marketing from us. After six months (minimum) the self-exclusion will be removed unless the individual contacts us to request that it is extended. 

For further information on the full procedure, please read our Self-Exclusion Policy or talk in confidence to a member of our lottery team by filling in a Self-Exclusion Form

All of our policies can be found on our Terms & Conditions page.

Terms, Conditions & other policies